Terms & Conditions
Effective September 5, 2026
These Terms & Conditions (“Terms”) govern your use of the Reo Creates website and your purchase or use of our products and services. By using the website or placing an order, you agree to these Terms. A written quote, order form, invoice, or service agreement may include additional terms; if there is a conflict, the more specific written agreement controls for that order.
1. About our services
Reo Creates provides custom-branded NFC and QR-enabled review stands, cards, related materials, delivery, setup, and installation services. Website descriptions are general information and may be updated without notice.
2. Quotes, orders, and payment
Prices, quantities, specifications, payment timing, taxes, delivery areas, and other order details will be stated in your quote, invoice, or order confirmation. An order is accepted when we confirm it in writing or begin production. You agree to provide complete and accurate billing, contact, and installation information and to pay all agreed charges when due.
3. Custom content and approvals
You are responsible for the accuracy of business information, review links, logos, artwork, and other materials you provide. You confirm that you have permission to use those materials and authorize us to reproduce them solely to fulfill your order. Where we provide a proof, production may begin after your approval, and approved errors may not qualify for free replacement.
4. Delivery and installation
Delivery and installation dates are estimates unless expressly guaranteed in writing. You must provide reasonable access to the installation location and identify any placement restrictions. Delays caused by inaccurate information, unavailable access, unsafe conditions, third parties, carriers, weather, or events outside our reasonable control may require rescheduling.
5. Changes, cancellations, and returns
Contact us promptly if you need to change or cancel an order. Because many products are custom-made, changes, cancellations, or returns may be unavailable after design approval, materials are ordered, or production begins. Any applicable refund, replacement, cancellation fee, or warranty will be determined by the written terms for your order and applicable law. Nothing in these Terms limits rights that cannot legally be waived.
6. NFC, QR codes, and third-party platforms
Device compatibility, internet access, browser settings, NFC availability, QR scanning, and third-party services can affect operation. Google and other third-party platforms control their own services, policies, listings, and review pages. Reo Creates is not affiliated with or endorsed by Google, and we do not guarantee any number, frequency, rating, publication, or business result from reviews. You are responsible for using review requests in compliance with applicable law and platform policies, including rules against misleading, incentivized, or selectively solicited reviews.
7. Acceptable use
You may not use our website, products, or services unlawfully; interfere with website security or operation; misrepresent affiliation or identity; infringe intellectual property or privacy rights; or use our products to facilitate deceptive review practices, spam, harassment, or fraud.
8. Intellectual property
The website, Reo Creates branding, original designs, text, graphics, and other content we provide are owned by Reo Creates or its licensors and are protected by applicable law. Except as necessary to use a purchased product, no rights are granted to copy, modify, distribute, or commercially exploit our content. You retain ownership of materials you provide to us.
9. Disclaimers
To the fullest extent permitted by law, the website is provided “as is” and “as available.” We disclaim implied warranties relating to the website, including merchantability, fitness for a particular purpose, and non-infringement. Product warranties, if any, will be stated in the applicable written order terms. Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply to you.
10. Limitation of liability
To the fullest extent permitted by law, Reo Creates will not be liable for indirect, incidental, special, exemplary, or consequential damages, lost profits, lost data, lost reviews, reputational harm, or interruption of business arising from the website, a product, or a third-party platform. Our aggregate liability relating to a product or service will not exceed the amount you paid Reo Creates for the specific product or service giving rise to the claim. These limitations do not apply where prohibited by law.
11. Governing law and disputes
These Terms are governed by the laws of the U.S. state in which Reo Creates has its principal place of business, without regard to conflict-of-law rules. Before filing a formal claim, you agree to contact us and attempt in good faith to resolve the dispute informally. Any claim must be brought in a court with lawful jurisdiction, unless a separate written agreement provides otherwise.
12. Changes and severability
We may update these Terms by posting a revised version with a new effective date. Changes apply prospectively. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver.
13. Contact
Questions about these Terms may be sent to mariojackson@reocreates.store.