Privacy Policy
Effective September 5, 2026
This Privacy Policy explains how Reo Creates (“Reo Creates,” “we,” “us,” or “our”) handles personal information when you visit our website, contact us, schedule a call, request a quote, or purchase our products and services.
1. Information we collect
Depending on how you interact with us, we may collect:
- Contact and business information, such as your name, email address, phone number, business name, and business location.
- Scheduling information you provide when booking a call through Calendly.
- Order and service information, including product selections, branding files, installation details, communications, and transaction records.
- Technical information, such as IP address, device and browser type, referring pages, and basic usage or security logs that may be processed automatically by our website hosting and service providers.
2. How we use information
We use personal information to respond to inquiries; schedule consultations; prepare quotes; customize, deliver, and install products; provide customer support; maintain business and transaction records; protect our website and business; comply with law; and improve our services.
3. Calendly and other third-party services
Our booking links direct you to Calendly. Information submitted on Calendly is also handled under Calendly’s own privacy notice and terms. Other providers may help us host the website, communicate with customers, process payments, or operate our business. Their handling of information is governed by their agreements and privacy practices.
4. Cookies and tracking
We do not use this website to sell personal information or serve targeted advertising. Our hosting provider and linked third-party services may use essential cookies, local storage, or similar technologies for security, performance, and functionality. You can control cookies through your browser and through any controls offered by the relevant third-party service.
5. When we disclose information
We may disclose information to service providers working on our behalf; when necessary to fulfill an order or requested service; to comply with law or valid legal process; to protect rights, safety, and security; or in connection with a business reorganization, financing, sale, or transfer. We do not sell personal information for money.
6. Data retention and security
We retain information only as long as reasonably needed for the purposes described above, including customer service, accounting, tax, warranty, dispute, and legal obligations. We use reasonable administrative and technical safeguards, but no transmission or storage system can be guaranteed completely secure.
7. Your choices and privacy rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information, or to object to or restrict certain processing. You may also withdraw consent where processing relies on consent. To make a request, email us using the address below. We may need to verify your identity before completing a request.
8. California privacy disclosures
California residents may request information about the categories of personal information we collect, use, or disclose and may request correction or deletion where applicable. We do not knowingly sell or share personal information for cross-context behavioral advertising. Because we do not engage in that type of tracking, the site does not currently respond to browser “Do Not Track” signals.
9. Children’s privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to this policy
We may update this Privacy Policy as our services or legal obligations change. The updated version will be posted here with a revised effective date.
11. Contact us
For privacy questions or requests, contact Reo Creates at mariojackson@reocreates.store.